Calling all Landlords
Whether you live in New York, London, Los Angeles, Toronto, Dubai or anywhere else in the world, we have people, tech and processes in place to manage your rental investment property in Chicago.
Property Leasing
Professional photos, video tours, and marketing across 80+ rental websites help lease most units within 30 days.
*One-month leasing commission apply
Tenant Screening
7-point tenant screening, including criminal background, FICO score, income verification, sex offender check, previous landlord verification, and more
*Tenant pays $55 fee
Compliance & inspections
15+ years of expertise in city and housing authority inspections with 99.9% of passing rate in first attempt
Rent Increment
Automatic annual rent increase requests to maximize rental property value.
Rent Collection
Professional rent collection team with a 98%+ rent collection rate on average
Rent Recovery
Best-in-class rent collection team with 10+ years of experience helping landlords reduce delinquency and recover outstanding balances.
Make Ready
Detailed scope of work for inspections, make-ready/turnover and construction
*Make-ready/turnover costs apply
Tenant Support
Multi-channel support via call, text, email, and in-person visits, Monday–Saturday, 9:00 AM–6:00 PM
Maintenance Services
Emergency maintenance support available 24/7/365 for fast and reliable service requests.
Payment Methods
Multiple rent payment options for tenants via CashApp, Zelle, credit card, money order, cashier’s check, ACH, retail cash pay (at CVS, Walmart, 7-Eleven), and in-person cash pickup
Legal Support
Tenant evictions and court paperwork + sheriff coordination
*Attorney and court fees apply (average $2,000/eviction)
Cash-for-Keys
Reduce eviction costs with our Cash for Keys program—offering up to $1,500 for voluntary move-outs.
*’Cash offer’ funds to tenant to be paid by the landlord
Tenant Portal
A web portal and an easy-to-use smartphone app make it a breeze for tenants to pay rent and submit maintenance requests.
Data Security
Industry-leading data encryption + privacy for owners’ personal and financial data.
On Demand Reports
Landlord reporting and dashboard available via an online portal, plus detailed analytics on demand 24/7.
Landlord Communication
Dedicated GChat (Google Chats) groups for communications and approvals – a popular feature with international landlords/owners
Landlord Payments
Automated owner rent transfers via ACH on the 20th of each month
Housing Authority Services
Chicago Housing Authority (CHA) and other HA paperwork submission and management
Landscaping & Snow Removal
Property Landscaping and snow clearing
*Average $35 per lawn cut or $50 per snow clearing. Subject to change based on property.
Junk Removal
Clear-outs and junk removal
*Billable service based on each job
Utility Rebates
Rebate program management for owners through utility companies
Third-Party coordinations
Respond to all communications from the city or third parties regarding the property
Flexible Management Agreement
Property management contracts are month-to-month—no long-term commitments; cancel anytime
Rental Assistance Programs
Emergency rental assistance and other government subsidies applied on landlord’s behalf.
Receivership and tough tenants
Professional receivership services to stabilize properties, collect rent, maintain assets, and fill vacant units.
Hussain Mandviwala
Mandvi LLC
Reliable Section 8 Inspection Expert
At Kettle & Oak, we help landlords stay compliant with CHA Section 8 standards. Our structured inspection preparation process results in a 99.9% pass rate in first attempt, saving owners time, stress, and unnecessary repair delays.
Exceptional Tenant Support That Protects your Investment
At Kettle & Oak, we believe strong tenant support directly protects your property and strengthens long-term returns.
24/7/365 Tenant Support
We provide a dedicated 24/7/365 call center so tenants can report maintenance issues at any time, including nights, weekends, and holidays. Emergency calls are handled immediately to minimize property damage and protect your investment. Every request is documented and routed properly, ensuring nothing slips through the cracks.
Tenant Portal for Faster Repairs
All maintenance requests receive a response within 24 hours, and most standard issues are resolved within an average of three days. Our structured process ensures timely vendor coordination, consistent follow-ups, and clear communication until the issue is fully completed. Tenants can also use their resident portal to submit requests, which are fast-tracked to reduce ticket resolution time.
Tenant Reward & Referral Programs
We strengthen tenant relationships through incentive-based programs such as Rent Rewards for on-time payments and referral programs that attract quality residents. These initiatives encourage responsible tenancy, reduce turnover, and create a more stable rental environmen ultimately protecting your income stream.
Seasonal Property Care Services
Throughout the year, we offer seasonal services such as snow removal and lawn care to help keep properties safe, compliant, and well-maintained. By supporting tenants with exterior upkeep, we preserve curb appeal, reduce liability risks, and maintain the overall health of your investment.
Questions? We’ve got you.
Check out our FAQ Check out our FAQ and video for a complete overview of our services and approach
Abdul Ghaffar
Ghaffar Properties
